We do not dip your pet. There are simply too many different types and quality of dips on the market and we have found too many fur-babies having sensitivity or allergies to certain dips or treatments to ensure the safe usage in our business. The risks are simply not acceptable and the client will need to provide this preventative treatment themselves , at home.
CATS:
Cat grooming is “risky business” There are a numerous issues that could affect the outcome of a Cat grooming visit. It is important to give as much information as possible when doing the booking. Also, Please ensure that your cat is crated or confined in an enclosed space and will be easy to access when the grooming team need to get started. We cannot chase or try to catch your cat-baby in order for them to be groomed. This increases their stress and adrenaline levels and make the process more difficult. Also, it wastes a lot of time and affect our schedule and day planning.
AGGRESSIVE DOGS:
We need to know about any potential danger we might face when grooming your pet. If we know beforehand, we can plan and ensure that our staff are safe and your pet does not get injured. Aggressive dogs might need to be muzzled and/or restrained. If this is required but you do not approve, we will retain the right to refuse grooming this pet. If all of these precautions are taken and the dangers are not negated, we might still decide to refuse to groom the pet. If you know about or have had previous bad experiences with your pet with other grooming providers and fail to notify or warn us of the potential danger, you might be held liable for any damage or injuries inflicted by your pet.
